System Status
Identified - We identified the root of the issue, and our team is working on a definitive solution. Meanwhile, we are moving sites with timeouts to compute optimized servers, so if your site is showing a permanent 504 error, please reach us on help@rockcontent.com.
We will test changes in our infrastructure in staging to handle the increased load that we are facing at the moment.

===Português

Identificamos a causa primária do problema e nossa equipe está trabalhando em uma solução definitiva. Enquanto isso, estamos movendo sites impactados para servidores otimizados, então se o seu site estiver exibindo um erro 504 de forma permanente, entre em contato conosco em help@rockcontent.com.
Testaremos a solução definitva em nossa infraestrutura e e esperamos implementá-la ainda hoje.
Aug 3, 14:45 GMT-03:00
Investigating - We have identified a temporary instability for some users. We are investigating what caused this instability and working on a solution.

=== Português ===

Identificamos instabilidade para alguns usuários. Estamos investigando o que causou essa instabilidade e trabalhando em uma solução.
Jul 31, 09:31 GMT-03:00
Plataforma Operational
90 days ago
99.97 % uptime
Today
Criador de blogs ? Operational
90 days ago
99.89 % uptime
Today
Autenticação ? Operational
90 days ago
99.99 % uptime
Today
Billing ? Operational
90 days ago
100.0 % uptime
Today
Suporte ? Operational
90 days ago
100.0 % uptime
Today
Integrações ? Operational
90 days ago
100.0 % uptime
Today
Data Center Degraded Performance
90 days ago
99.96 % uptime
Today
AWS (us-east-1) ? Degraded Performance
90 days ago
99.87 % uptime
Today
CDN ? Operational
90 days ago
100.0 % uptime
Today
SSL ? Operational
90 days ago
100.0 % uptime
Today
Email delivery ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Operational
Payments API Operational
AWS East Cluster Operational
AWS Domains Operational
AWS Email Delivery Operational
Authentication Email Delivery Operational
Authentication API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020
Resolved - This incident has been resolved.

== Português ==

O incidente foi resolvido.
Aug 6, 10:05 GMT-03:00
Monitoring - We fixed the issue and we are monitoring to make sure everything is working as expected.

== Português ==

Corrigimos o problema e estamos monitorando para ter certeza que o incidente foi resolvido por completo.
Aug 6, 09:52 GMT-03:00
Investigating - We are investigating an issue related to the site creator on the Rock Stage Platform. Some users reported not being able to create new sites. This page will be updated as soon as we identify and fix the issue.

== Portuguese ==
Nosso time de infraestrutura está investigando um problems relacionado ao criador de sites. Alguns usuários reportaram um error ao tentar criar novos sites. Atualizaremos esta página com mais novidades
Aug 6, 08:53 GMT-03:00
Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

Unresolved incident: Temporary infrastructure instability.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.